At Portland Vets, we understand that if your pet needs emergency veterinary treatment it can be a very upsetting time for all involved. We are proud to offer exceptional care of hospitalised, critically ill and post-operative patients, with our veterinary team onsite at East Grinstead monitoring around the clock (Monday to Friday) to help pets recover quickly.
We provide an Emergency out of hours service up until 10pm Mon-Fri, and 4pm Saturdays, all you need to do is call our normal line 01342 327799 to obtain the number of the duty veterinary surgeon.
After these times and on Sundays and Bank Holidays any new cases are admitted to a specialist emergency clinic at Vets Now in Tunbridge Wells 01892 458610 or Sutton 02081 270393 depending on your location.
This ensures our team are well rested and performing to a high standard the next day and that you, our clients, receive an excellent emergency service around the clock. Should your pet already be in our care they will continue to be monitored and treated by our dedicated qualified veterinary nurses, who stay up all night to care for them and meet their every need. After 4pm Saturday if they cannot be discharged we will arrange transfer to the emergency care provider.
Please note that our Emergency Out-of-Hours service is primarily for our registered clients. However, we are happy to see unregistered clients if necessary – for this service there is an additional surcharge.
With any emergency, early detection and treatment will help to ensure the best outcome for your pet. Call Portland Vets immediately if you think your pet has one of the following types of emergency: