Monthly News - Pet Healthcare & Advice

1701462317

Portland Vets Horley. We recently had a scary experience with our 12 week old puppy. The team was very supportive and helpful. We are so grateful for all of the work they have done! Thank you!

William S.

1699641747

Lovely vet, although it's not somewhere you want to be the facility is very clean as you'd expect and the staff are all lovely, you can tell they have a passion for the work they do.

Megan D.

1699113415

The best bets around! Wouldn't trust anyone else with my doggos! Thanks again team for all you do!

Elaine S.

1697218536

Staff were very helpful and saw my fur baby same day

kasi O.

1697129049

Friendly staff who are always kind to my cat.

Alison B.

1695846435

Excellent. My cat is feisty and the vet was super with her.

Mucky P.

1695722106

Very caring and compassionate staff. We wouldn’t go anywhere else 🥰

Patricia B.

1695648272

Always helpful and know what they are doing

Claire P.

1695278645

So helpful and understanding. Was seen very quickly. Thank you.

Stephen T.

1694776423

Great vet and very helpful

Poonam D.

1693749326

We recently moved all our animals to Portland vets in Horley and East Grinstead. I’m so impressed with the service I wish I’d move sooner! We receive full written details of any animal that undergoes any testing or surgery with very clear details of their results, a phone call before and after, and also photos of the animal whilst they are recovering from surgery with updates to how their recovery is going. The vets always gets back to us within the same day and all the staff always have a smile on their faces, nothing ever seems to much to ask! I absolutely adore Charlotte at Horley, she is just amazing!!

dean M.

1693318942

Always helpful and pleasant

Kat B.

1692469545

❤️

Tony H.

1692437644

Excellent.

Sandra G.

1690805680

Very friendly staff great place to go to with you animals

Alison G.

1688985564

Knowledgeable and caring staff.

Theresa G.

1687767164

Portland Pets go above and beyond. The staff are so friendly, professional and knowledgeable. The premises are clean and tidy and morning is too much trouble. Highly recommended.

Libby F.

1687335109

Very professional, caring, and compassionate

Adrian P.

1683276637

Great service, no wait. Lovely people

Kelly H.

1683214405

Great vets. The service is always brilliant

Stephanie H.

1682700980

I changed vets recently since getting two kittens after a terrible experience somewhere else. Portland Horley have been absolutely incredible and very supportive. I had to take my kitten in for an emergency appointment today and everybody was so calm and helpful, it definitely eased my own anxiety and I am so grateful. Thank you!

Craig S.

1677325308

The staff were all very polite and efficient, and rhe vet did fabulous job giving our kittens their first vaccine.

Dave M.

1677100379

Lovely people who actually care about the health and well-being of the animals in their care. Can't recommend them enough.

Tim R.

1676466010

Fantastic people always so helpful.

Jordan S.

1672909115

Amazing practice with amazing staff :)

Cary C.

1671358419

Very friendly, helpful and knowledge staff. It is the best place to take my fur baby in the area!

DulceMamaMX

1671134234

Great place and very lovely people attending.

Stephanie F.

1668947097

Brought my bulldog puppy to our vets (Portland Vets) with a very obvious issue. He was losing blood from his private’s, and was very scary for my children and I.Charlotte saw us and diagnosed immediately with a urethral prolapse.She was kind, compassionate and thorough.They were all so caring and accommodating from start to finish.He had surgery arranged, followed by medications and after his surgery, they sent me a what’s app pic of our boy, offering us much reassurance and consideration for our worries for him.His post op checks were always on time, never late seeing us and thorough with their explanation of all aspects of his condition and aftercare.I highly recommend this Vet practice.I feel they loved my puppy and would bend over backwards for him. This was so important for us, considering the type of issue we come against with him, also being highly anxious about him being put to sleep, being a flat faced breed & only 5 months old.The reception staff are so welcoming, and friendly and made a fuss over my boy, who is young and a little scared to begin with.Soon enough he was calm and loving the staff, receiving his cuddles.Thank you for being excellent!

J S

1668016180

They did what they could for my little girl, but sadly she was lost to some form of aggressive cancer recently that no one could help. She was never scared to visit here, quite the opposite. Vets are expensive, period, but they handled my insurance claims well here.

a healing touch G.

1667420049

Staff are always friendly

Barbara F.

1667074166

Brilliant service kind are caring staff. Nothing to much problem.

Sally R.

1666608864

Had to have a emergency appointment this morning for my Cat Lizzie. Staff and receptionist were fantastic. Would highly recommend Portland Vets.

Anne B.

1666120792

Very caring and reasonable prices.Staff are lovely.

Chris D.

1662748034

Great friendly service & always happy to help answer any questions or concerns with advice

Lee K.

1660992569

Fantastic vet practice, I would highly recommend, staff are extremely friendly and understanding when it is needed..we unfortunately had to say goodbye to our cat chewy a couple of weeks ago and the compassion they showed was amazing, sending a sympathy card was a very nice gesture and much appreciated.

angela T.

1658913994

The vets and whole team at portland are fantastic. We haven't been in that many times but when you do go there is always such a warm welcome from everyone, it feels personal like vets used to in the olden days!! There is a real team/family feel to the place. I only wish they could offer a 24/7 service but totally understand its not that easy, that said their out of hours service at East Grinstead is also second to none, we unfortunately had to use this service last week but it was well worth the drive for first class care for your pets. Selfishly I probably should stop recommending them as I don't want them to go so busy I can't get an appointment!!!!Fantastic vets, fantastic nurses and brilliant receptionists, thank you all!

Ryan N.

1657268370

What an amazing Vets, Portland Horley are.We run a busy Boarding Kennels and at times, dogs in out care need to see a Vet, as a Kennel owner there is nothing more worrying than looking after someone else Dog and it becoming sick and unable to see a Vet quickly. Portland Horley have never let me down, always taking the worry off my shoulders and fitting me in, and seeing to the Dogs so quickly, kindly and professionally. Even 15 mins before they closed (Sorry)Portland really are the best Vets I have come across.Thank you to all, including the Reception Team. Ryan @ Tagzvondeni Kennels

Robin P.

1652279387

Very knowledgeable vet. Sensitive to our older dog.

Caroline H.

1646252506

Brilliant vets that diagnosed our dogs problems very quickly. Got her the specialist help she needed and saved her life.

guy S.

1645456857

Very helpful, friendly and local

Sophie B.

1644069928

I have always called up late minute for an emergency appointment and they have always fitted me in within an hour on a Saturday. Everyone’s polite and friendly - just want you want for your fur baby!

Paul Fennell (.

1642256210

Brilliant staff ,nurses and vets.100% invested in your animals welfareThey take the time and effort to fully explain everything and really want to know about your animals welfare and upkeep.Great venue and great vets

Paul P.

1642183904

Very helpful and friendly staff.

Matthew H.

1642066928

Always very friendly and professional

mark Z.

1641840044

Brilliantly just outstanding. Highly recommended

Megan

1638202397

I have two bunnies and would recommend Portland to any rabbit owners in or around Horley! They are super kind and informative, and every staff member I've ever met, from receptionist to nurse is super lovely and friendly. Very reasonably priced too, not a very that you feel ripped off by. They truly care about the animals. Would give a 6/5 if I could!

Dave P

1636624764

First time visiting Portland in Horley with our two nine week old kittens. The staff are lovely. Caring, attentive and welcoming. So glad we chose Portland for our two little pocket rockets!

Stuart H.

1636022308

Top vets on area.

Gergana K.

1635554963

Excellent service, very kind staff and lovely place for the pets! Glad that I found them!

Zena P.

1633027704

Good value for money friendly staff

Lucy S.

1631629372

Great vets, really care about the animals and lovely helpful staff.

Joanna W.

1631471228

Super friendly and helpful. My dog has always been comfortable around the staff

Frans C

1630157904

A cheerful person at reception, vetenary was professional, approachable and helpful, good parking facilities,all staff informative and forthcoming with advice on animal welfare.

John H.

1628875374

They are the best Vets in the area. I would not use anyone else. They treat the pet owner with respect.

Andy W.

1627969277

Choosing somewhere for your pets is always difficult as you have to trust the people looking f after your pets. Portland vets have been absolutely fantastic, they are 100% there for the animals and not the money. They always provide really good advice and information without trying to sell unnecessary treatme to and procedures etc. Our cat always comes first and not their pockets. Genuine staff and would recommend anyone to take their pets there

Ed D.

1626453170

Fantastic people here. Fully checked out fur baby and clear concise explanation on what they did and what we need to do to get her on the mend.

Joanne M.

1625939388

I can't honestly rate this vets enough, the staff on reception are so polite and friendly, the vets itself is clean and tidy and with a great choice of doggo toys to buy when you feel like a guilty pawrent. Charlotte is amazing, it's nice to have a vet who explains the process and who is also non judgemental and really cares and clearly knows her stuff.So pleased I've found you guys. Keep up the great work x x love mia and family

asbo01

1624919818

All staff very caring and friendly. Been with chickens and rabbit and their care for both has been knowledgeable and and reassuring.

Belinda C.

1624308277

Very friendly, helpful staff. Both our dogs enjoy going into Portlands Vets and enjoy the treats and attention from the lovely staff. They are passionate about our dogs health and welfare

Wilsons W.

1624194661

I had to take my Flo here last week, we knew she was going to be put to sleep so it was very emotional. In spite of the Covid restrictions the vet I spoke to was very patient and understanding. And said we could be with her at the end..I didn't go in I didn't want to see her go really. But I could have which is good!

Clive F.

1621258381

Probably the best vet practice in Surrey.Family runs. Not with Vet medicAlways polite, treats you with common curiosity.Very professional everything they do, and treat you with empathy to their clients and animals.

chris G.

1619462337

Portland pets are absolutely fantastic and I am grateful for thier help and support with our cat lily.

Declan C.

1618680381

Great vets. Staff are very friendly and helpful

Pet Care News

Edenbridge Cat Clinic Official Opening 19th October 2023

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#ItTakesTwo campaign

Pet Care News

Edenbridge Cat Clinic Official Opening 19th October 2023

Portland Vets have this advice about non-microchipped pets

#ItTakesTwo campaign

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