Portland Vets strongly encourages all pet owners to take out an insurance policy. That way, if your pet develops an illness or is injured, then you have the reassurance that cost may not have to be a deciding factor in their treatment. Chronic conditions, such as arthritis, can have significant costs over time and many insurance policies offer financial help so that pets can receive the best care possible.*
Our administration team can help you with the claiming process, but please be aware that it is your responsibility to settle your account with us at Portland Vets. We will complete the relevant claim forms and supply a full medical history so that your pet’s insurance claim can hopefully be settled as quickly as possible. For this service there is a £6.79 administration fee.
For some surgeries, our team can claim the costs directly from your insurance company. If the balance with our practice is not settled before the claim is submitted, the administration fee charged is £27.53 and relevant administrative documents will need to be completed with us. You are also liable to pay your insurance excess.
To discuss a new insurance claim or continuation claim for your pet, or for pet insurance advice, please contact our team.
*Please remember that your insurance policy is a binding agreement between you and your insurance provider. You should always read the policy documents and ensure that you understand what the insurer will and won’t cover, especially when it comes to pre-existing conditions.