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Browse our wide range of preventative pet care news and advice below from the Portland Vets’ team that’s free and updated monthly. Our news includes helpful seasonal tips and advice on how to keep your pets healthy and happy.

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Keep Your Pets Safe: Is Your Mother’s Day Gift Toxic?

March 20th, 2025

Keep Your Pets Safe: Is Your Mother’s Day Gift Toxic? Mother’s Day is a time to celebrate the special women in our lives with thoughtful gifts, but some seemingly harmless presents can actually pose serious risks to pets. We’ve put together a quick guide to help keep your pets safe while you celebrate. Dangerous Blooms: […]

Part Time Veterinary Surgeon – Crawley

March 18th, 2025

Portland Vets is looking for a part time vet to join the team. Portland vets is one of the few remaining independent vet practices with sites in East Grinstead, Edenbridge, Horley, with our newest addition, Crawley due to open in September this year. This position will be based at our new site in Crawley, West […]

Exotics Vet – Crawley

March 18th, 2025

Portland Vets is looking to expand its exotics service by adding an experienced exotics vet to the team. Could you be that special person to take the lead and help us develop our exotics caseload? Portland vets is one of the few remaining independent vet practices with sites in East Grinstead, Edenbridge, Horley, with our […]

Safeguard Your Dog, Cat or Rabbit with These Vaccinations

March 14th, 2025

When a high percentage of pets are vaccinated, it reduces the spread of diseases in the wider animal community of East Grinstead.

Springtime Allergies in Pets: What to Watch For

March 7th, 2025

In this article from Portland Vets, our veterinary team offer advice on allergy symptoms to look out for this season.

Making West Sussex Small Furry Pets Feel Loved

February 21st, 2025

Whether you have a hamster, guinea pig, rabbit, or another small mammal, learn how to make them feel loved.

Night Veterinary Nurse Vacancy – East Grinstead

February 19th, 2025

Calling All Experienced RVNs: Join Our Night Shift Team at Portland Vets Are you a dedicated registered veterinary nurse seeking a challenging and rewarding part-time night nurse; 2 -3 nights/week? We are looking for a compassionate and skilled RVN to join our team at Portland Vets. Your Role: Provide gold standard nursing care to our […]

Laura Describes Good and Bad Dental Hygiene in Pets

February 14th, 2025

Learn how to spot signs of healthy teeth and gums in your dog, cat, rabbit, or guinea pig, and what needs veterinary attention.

Vet Laura Sulsh Shares Vital Dental Tips for Dogs

February 7th, 2025

Plaque is more than a minor inconvenience for dogs – it can lead a range of problems. Protect your dog’s smile and overall health with these tips.

Socialisation Tips for Puppies and Adult Dogs from East Grinstead Vets

January 21st, 2025

Recently welcomed a new puppy or adult dog? Discover socialisation tips from Portland Vets to help your new pet thrive.

Amanda W.

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I had to take my 20 year old cat Nori last Wednesday it was a very sad day as she had to be euthanised. Lucy was very kind and compassionate and discussed everything with us.I would recommend Portland vets 100% thank you to Lucy and team for all her care and support at such a sad time.

Katherine S.

1741020245

I have used Portland Vets for many years and have always found them to be extremely caring and professional. In the last six months or so, my beloved elderly Burmese has suffered from constant eye ulcers with other complications and consequently many frequent visits. Rumi has been amazing in giving her thoughtful care, valuable time and dedicated attention to this rare and very difficult condition. Through her skilful judgement and patience on giving various treatments and tests over this period, we are thankfully seeing a great improvement now and I am very grateful to her. I would highly recommend Portland Vets.

Gabriel M.

1738880121

Fantastic . The employees are friendly ànd efficient

Amy M.

1738254392

My gsd Loki went to Portland east Grinstead for surgery, he was neutered and had a gastropexy done. All the staff were lovely and understood my boys needs. I was updated when he went into surgery and that he had settled on the ward before hand. I had updates throughout his surgery they all were very understanding that I was worried about him. After recovery I got a lovely picture and a call to say he was doing well and a pick up time was arranged. The nurse was lovely who explained everything I had to do with him for his aftercare she also came to help my 51kg gsd into the car with me so he wasn’t jumping up. Honestly was the best experiences I’ve had. I’ve had follow up calls and messages to make sure he’s recovering ok too. Highly recommend Portland vets.

janis B.

1737571084

Portland Vets made a very sad experience bearable. Very compassionate and understanding. I will be transferring my surviving cat to this practice, as I will not use Medivet in future.

Neil M.

1733915714

Friendly and helpful team. Made Frank feel at ease and took the time to listen to all our thoughts regardinghis historyand needs. Thank you!

Gary O.

1726868964

Very professional and caring.

Carmine Di T.

1725440867

Excellent vets.

Heloisa R.

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Just want to say thank you to the whole team - always so friendly and patient with the humans as well as the pets 😉

Nicky

1724070133

I had to use the out of hours service for the first time. I was greeted by a new lady kalli who quickly re assured us that Bambi would be ok and checked her all over and gave us the medication and info about her injury and put us all at peace and mind without a worry. She did amazing keeping us calm while treating another dog at the same time. Was just impressed how quick and easy from start to finish at such a late and distressing time for us. She’s was brilliant. Hope you continues to stay with Portland vets as long as she can.

Sherrie O.

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Just want to say thank you to Ellie she is absolutely incredible, she has gone above and beyond to help me with my hamsters, Thank you so much for the excellent service, the staff in the front are friendly and professional as well, Such a lovely friendly team and environment. Thank you all.

June C.

1722957579

My dog Harry is unwell and the care and treatment he is receiving from all the staff at Portland Vets is fantastic. At a worrying time they really show they truly care. Thank you.

Miss T.

1719306531

Great service, always professional and very short waiting time.Professional after-care for our cats.

Sue B.

1716711137

Emergency appointment with my sons cat who was not yet registered. Excellent service . Got an appointment for 30mins after he phoned

Irene N.

1713373296

Thank you for being so great and updating on our kitten and being with him till the last minute ❤️🌈

Lynne S.

1711701593

Great staff.They most certainly care for our pets.Thank you to you all

Matt B.

1710793784

Big thanks to Ellie for her professional, caring and support during our sad time today.

Odette S.

1710515656

Very caring, sensible and knowledgeable advice given.

Tina T.

1710250923

My 2 kitties were neutered and microchipped today, handed them over was so relaxed and the same picking them up, the staff are always friendly and polite. One of the best vets I have ever been too. Lucy kept me updated all the time, it was nice. Thank you my kitties are very happy just not forgiven me yet.

David R.

1709497446

Both our dogs are registered there very friendly and very good service

Julia A.

1707226061

Friendly and helpful reception staff and vet Tori was so kind and considerate to my pet. Excellent service as always. Thank you.

Adam B.

1707118465

New pup owner and new to the area, made so welcome and excellent care

Jonathan P.

1706637472

Portland's are a lovely vet! The animal comes first, which we as a family love.

JFD

1705594616

Excellent vets, excellent admin staff, great premises. What more could you wish for your pets?

Sue H.

1704787093

All the staff at Portland Road vets, East Grinstead are wonderful, nothing seems too much. Kind, helpful, caring, everything an animal owner would want personally & for their much loved & adored pet. Thankyou.

Beth S.

1701597939

Ellie is absolutely incredible, such a brilliant, compassionate and understanding vet. I cannot thank her enough. Valerie has been so helpful too. We've had a lovely experience here recently, thank you all x

Tony F.

1701195261

The team in East Grinstead handled the death of our Yorkshire Terrier, Tatti, with great sensitivity and understanding, in what was a difficult time for us. Thank you so much. Tony & Lloika.

Daniel P.

1700569190

Thankyou so much to the Team, and especially Lucy, was very anxious about bringing my cat in today, but I knew as soon as I had a chat with the nurse she put them nerves to rest. I would definitely recommend to anyone to bring their pet here!!! Thanks guys x

Cath S.

1700234838

We've always had such a great service from all the staff at Portland vets. With 3 dogs and a cat we visit regulary through the year for vaccinations, check ups and occasional illnesses/injuries.We recently had to say a sad farewell to our 18 year old cat Tigerlily and this upsetting event was made more bareable with the care and empathy given by not only the vet Lucy but the receptionist Jilly too.Over the past 9 years we've always had a great service with kind, welcoming staff who go the extra mile to make the patients vet visits as relaxing, calm and stressfree as possible.With a dog that is wary of strangers the staff have gone above and beyond to help Amber settle and are very understanding of her behaviour.We can't thank them enough for their excellent service.

mark Z.

1699974267

My Bloodhound stole and ate 2 large mince pies. I contacted Portland at East Grinstead, a totally professional member of staff answered the phone and recognized the serious nature of the situation. She made an immediate appointment and asked me to come in now. The short version is these vets know what they are doing, the staff we saw were outstanding. The Vet was one of the best I have come across, super knowledgeable and genuinely cared. I have no reservation about recommending this vets to anyone, without compromise they saved my dog from being seriously ill. Watson and I thank you all

Nicola H.

1698951329

Always really helpful and caring. Cooper is a hound with a bit of beagle in there somewhere, hence he loves to sing, very vocal. Laura is a great vet, very thorough and explains everything and both my dogs love her. Wouldn't go to anyone else. A true professional. Thank you for always being there for my boys.

Lindsey B.

1697470750

Could not be kinder, what an amazing team thankyou for everything

Chantelle A.

1694447557

I can not say thank you enough to the entire team at Portland vets for how well they looked after my little frenchie. It was such a worrying few days but knowing how well he was being looked after with the constant updates from nurses, really did help put our minds at ease. I wish you weren't so far away otherwise i'd have switched all my of my dogs over to you.

Paul C.

1694195481

Sensitive and caring. ❤️

pauline B.

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Lovely warm atmosphere staff very efficient and pleasant

Alice S.

1693665468

So lucky to have such a great Vets in East Grinstead!

Patricia W.

1693474776

Very good food and service 👍

Rebecca M.

1692995634

I can’t express how wonderful Portland vets have been. My little pug Daisy has been very unwell, everyone involved in her care has been fantastic. From the Vet Laura, who has been super attentive, updating us on Daisy’s condition and being so compassionate and professional. To the reception staff who have been so polite and helpful. I cannot thank you enough.

Sandra G.

1690805717

Very lovely staff and the vets are great to go to looks after your sick animal

H H B.

1689170288

I have been going here for several years now, really friendly team, quick to respond on email and phone, great vets and very knowledgeable. Also one great vet here too for exotic pets. There is enough parking, easy app for mobile as well to contact the team and in a good location.

denise G.

1688800930

Could ask for better treatment from the reception staff to the vets very proffesional and more than helpful. Everything explained as well

Vince T.

1688673952

Excellent care, always. Nothing is to much trouble, all staff kind, caring and understanding, with the best receptionists. Always able to book an appointment, even at short notice, and they have always treated my dog as if it was 1 of their own, so lucky I found them.

Daniela G.

1688483311

Always super nice! My cat absolutely loves going to the vet. I had an emergency some months back, and they were ready to help and did help after my cat fell off a flight of stairs. I would definitely recomend

Pat N.

1687940061

Brilliant service very caring staff, appointment went well

Dave M.

1686323799

Couldn't be happier with the service and care. They look after my Akita and my cats, nothing is too much trouble.

Tina B.

1682770866

Sadly, we had to say goodbye to one of our dogs recently. From my tearful telephone call to book the appointment, right through to her passing with the vet's help, we were dealt with in the most caring, compassionate and sensitive way. The staff at this practice are the best and I wouldn't take my pets anywhere else.

Kathryn

1682714666

Really friendly vets! Best we’ve been to! The staff are very friendly, their customer service is great, and they also have a useful app where you can send photos if you think your pet might have an issue, and it saves having to make an unnecessary appointment if they don’t! :)

Gary H.

1682495147

Lovely staff who take the time to explain things fully. They look after our pets beautifully.

S B

1681673343

Lovely place. The vets, the staff and the whole set up. Unlike many places they respond promptly and helpfully to emails too!

PAPER

1681320757

Kindest staff ❤️

Jan H.

1680028948

Really great service, compassion from all the team here. Thank you All

David P.

1677911115

Great team

John W

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We had the very sad journey today and I have to say everyone was amazing. Our vet gave us an honest view and after some time we decided to let our treasured dog to sleep. The time given while the decission was made and throughout the process was amazing, nothing was rushed, nothing was any trouble, everything was explained and while this was our first time with this vets I would recommend them to anyone. Amazing care for our feelings and the attention paid to make this process as best it could of been was just amazing. While I am heart broken as are my children I have to say everything was handled with the upmost of care and respect and I shall be eternally greatful for the way everything was dealt with. RIP our amazing Harry. Thank you all for your help and support last night.

JPAP

1677325579

I had to take my cat (Molly) to a vet quite urgently and wasn't registered to one.Portland Vets were fantastic. From making my initial call through to when we arrived, seeing the vet and leaving.Everyone was so lovely. A special thanks to Katy, the vet. Katy was so thorough with Molly and with us too. We fully understood everything thanks to Katys explanation.Thank you so much to all at 'Portland Vets' ❤️

Steph R.

1673965291

Really happy with Portland Vets. They are friendly and approachable and the service is much better than other vets I have used.

Paul W.

1671748565

Fantastic with our dogs.

Debra B.

1669590485

Caring, attentive vets, veterinary nurses and very helpful receptionists.

Gill C.

1667513244

Very friendly and knowledgeable vets. Our pet tortoise goes there to hibernate and they keep us fully informed at all times.

Larissa G.

1666450307

Clínica veterinária excelente!!

Jamie T.

1660717925

So much time and care given. Never rushed. They go above and beyond. This place is brilliant

angela T.

1659092686

I had to take ou dog to this practice for an out of hours emergency appointment, we are registered with their Horley branch. They were amazing with him, he had to be admitted over night and needed emergency surgery the next morning. Fantastic service from the moment you step in the door, communication was brilliant, talked through every step of the way, it was a horrible weekend of worrying made a whole lot better knowing he was in the best possible hands.I'm pleased to say he is doing well but even if he hadn't come through I know he wouldn't have had a better chance than with this team. I have owned dogs for over 30yrs and had them as a child so im speaking from experience with different vets over many years, these vets really do care about your animals, I actually chose these vets when an awful large chain took over my previous vets because I had used the lovely Laura before at one of her previous positions and although she doesn't work at Horley I knew if she worked for the company then they had to be a good team as I know she is a vet that cares for the animals, I've so far not been proved wrong as every vet we have seen has been great. We were lucky enough to have Laura look after our dog and perform his operation, as I said before it was so lovely to know he couldn't have been in better hands. I just wish you were 24/7, although he still received great care from the out of hours vets, they are all based such a long way away from us, I wouldn't want to be taking a sick animal that far, thankfully moving him from you was only half the time it would have taken from home. I understand the reasoning behind it all, it is just a shame it's all going over to the large chains again, I think private hospital care would have been cheaper and they knew we didn't have insurance cover as we had already reached our limit.**I need to point out my concern over prices is with Vets Now and not with Portland Vets, for all the surgery and treatment he received from Portland I believe their pricing was very fair, it was the price for the care at Vets Now that really hit hard, I know it is out of hours but so was Thursday and Friday night at Portland!

Alison F.

1657386543

I took my cat Patch in today, this was his final journey, I would just like to thank Alex and the staff for showing Patch and myself care and compassion. I really appreciated. Thank you

Laura H.

1657274809

My goldie recently came for an op and I was so impressed and grateful for the amazing care he (and I) recieved.Thank you 😊

Sue B.

1657214623

All good, arrived 5 mins early, seen straight away. Routine appt so no stress involved for pooch. Saw one of her favourite nurses.

Chantal C.

1654253581

Always receiving great service when my cat needs it. Staff is very professional and friendly. I have a fearful cat but she feels comfortable to be handled by the vets.

Paul A.

1648831115

Always friendly and giving you the confidence to leave your pet in their hands

PFH S.

1646258723

Thank you to the whole team for all the care today to Annie during her surgery.5 Star service from being greeted at reception, meeting the vet for pre-op assessment, to updates from the nurses and handover tonight on collection.Annie has had better care than a human would get in a top private hospital.

Patrick R.

1644909974

Super friendly staff!

Read our Pet Care News

Keep Your Pets Safe: Is Your Mother’s Day Gift Toxic?

Part Time Veterinary Surgeon – Crawley

Exotics Vet – Crawley

Safeguard Your Dog, Cat or Rabbit with These Vaccinations

Springtime Allergies in Pets: What to Watch For

Making West Sussex Small Furry Pets Feel Loved

Night Veterinary Nurse Vacancy – East Grinstead

Laura Describes Good and Bad Dental Hygiene in Pets

Vet Laura Sulsh Shares Vital Dental Tips for Dogs

Socialisation Tips for Puppies and Adult Dogs from East Grinstead Vets

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